How the MSI Travel Program works:
Institutions may select one or more of the MSI approved travel agencies to access discounts available through the MSI travel program. Fees charged for services vary from agency to agency and are listed in the vendor information page.

Many member Institutions have selected a preferred agency from one of the agencies listed. Employees should contact their Institution's travel manager or HR departments for instructions for local preferences and how to access the MSI travel program. MSI is always available to provide assistance navigating the travel program.

  Carlson Wagonlit
  Great GetAways
  HTT Travel
  Milne Travel
  OT&T Travel Management
  Protravel International
  Short's Travel Management
  Travel Collaborative

Company Focus: A global travel leader specializing in business travel management dedicated to helping organizations of all sizes optimize their travel programs and provide best-in-class service and assistance to travelers.

MASCO Partner since:  1990

Carlson Wagonlit Travel

155 Federal Street
Suite 200
Boston, MA 02110

Hours of Operation:
8:30 am - 5:30 pm                                          

Carson Wagonlit Travel Team
Toll Free:  800-810-2327

Toll free number rolls to CWT's after hours emergency service center M-F, weekends, and holidays


Lauren Amidon
Program Manager
Fax: 866 805 4551

Company Profile: Carlson Wagonlit travel advisors offer 20+ years of expertise with customized travel programs that include booking assistance and optimized transaction processing, 24/7 staffed Emergency Service Centers and traveler services offering a range of products and features to inform companies of potential risks and help locate and assist travelers in a crisis. Carlson Wagonlit helps clients develop optimal policies, strategies, procedures, and relationships to meet procurement and savings goals. Carlson Wagonlit also offers negotiated discounts with preferred hotel, air and car rental partners.




Corporate Travel Management

Company Focus:  Leveraging the latest technology to customize successful, cost-saving travel solutions.

MASCO Partner since:  July 2014


  10 Cottage Street
  Norwood, MA  02026                                         


Jeff Brown

Executive Vice President
t. 781-471-3463

Company Profile:   Colpitts’ clinical trial travel management services are designed to allow MASCO member institutions to focus on the specifics of their studies without having to worry about coordinating complex and compliant travel logistics.

Colpitts offers:

  • 10 years of expertise in clinical trial travel management services
  • Cultural sensitivity, enormous buying power and true global reach
  • GCP-certified and HIPAA-trained travel experts

Colpitts’ performance and reputation can be measured by the success of the clients served by its Clinical Division. For more than a decade, Colpitts’ solutions have helped to increase trial productivity and reduce CRO/Investigator administration, while maintaining complete confidentiality.



Company Focus: To provide employees with an efficient, comfortable and safe travel experience.

MASCO Partner since: 1999
Expedia Corporate Travel Company
Toll free: 1-800-401-2932

Mike Lucontoni

Company Profile: Egencia is a leader in global travel management. An Expedia, Inc. company, Egencia Partners works with companies around the world to maximize travel program investment and savings. Backed by global market expertise, Egencia creates and manages programs designed to meet your goals including: on-line and travel consultant assisted transactions, negotiated discounts with preferred hotel, air and car rental partners and fee waivers for online booking fees for air voids, hotel and car rentals. Try Egencia’s DataMinder, a customized corporate travel program that aligns with corporate policies.


Company Focus: A travel company that has provided travel support services for more than 22 years and focuses on coordinating and managing medical and academic travel.

MASCO Partner since:  2008

Great GetAways

313 Cambridge Street
Boston, MA 02114-3110

Great GetAways Travel Team
Phone: 617-720-6100

Diane Mabardi
Phone: 617-720-6100

Company Profile: Great GetAways focuses on providing unique and exclusive travel customized to the individual interests and needs of clients. GGA’s travel consultants coordinate every detail, including booking travel reservations, answering client questions, and making last-minute reservations to extend trips. GGA provides support for business and corporate travel, vacation planning, meeting and group travel, and more.


HTT Travel

Company Focus: A privately owned full service travel consulting agency dedicated to providing custom tailored travel planning and support services to individual clients along with university and government funded programs.

MASCO Partner since:  2012

HTT Travel

104 Mount Auburn Street
Fifth Floor
Cambridge, MA 02138

HTT Travel Team
Phone: 617-868-8300


George Tse
Phone: 617-868-8300
Fax: 617-868-7799

Company Profile: HTT is a full service customer-centric agency that provides in-depth travel planning and consulting services. With over 35 years of experience, HTT’s detail-oriented travel consultants offer customized travel plans that are tailored to the individual customer. HTT can provide assistance with foreign visas, planning group trips, or looking for the most cost effective means of traveling to a specific destination. HTT’s travel consultants employ two fundamental ideologies – personal attention to clients, and utmost dedication to building strong relationships.



Company Focus: Milne Travel is a travel management industry leader. We will work with you to define measurable goals and objectives to help you effectively build and manage your travel program. We are an independently owned travel management company. However, our partnership with American Express allows us to offer you the best of both worlds: the flexibility and responsiveness of a 100+ person firm, coupled with a global network, fortune 100 technology and cutting edge practices of American Express.

MASCO Partner since: 2015
Milne Travel American Express  
24 Airport Road
West Lebanon, NH 03784
603-298-6644 Ext. 2


Kathy Carr

(B) 603-276-3837
(F) 603-298-5836

Company ProfileMilne Travel, founded as a woman owned business in 1975, has evolved into, Milne Travel American Express with nearly 100 employees, and 10 Locations providing Corporate, Group/Meeting, and Vacation Travel Services. Milne Travel is one of the top 12 American Express Travel Agencies in the United States.

We are pleased to work for MASCO members as a complete Travel Management Company, responsible for a business relationship that spans all aspects of travel management and travel services. Our program is founded on our belief that a traveler’s greatest need is great service and talented motivated travel counselors. Technology, contracts and acumen at Milne are best in class.

To set up a business account with Milne Travel, please contact Kathy Carr at 603-276-3837.

To contact a travel counselor please call 603 298-6644 x2 or email




Company Focus: Personable and personalized travel service, specializing in corporate and university travel.

MASCO Partner since: 1988
OT&T Travel Management 
1000 Winter Street 
Suite 1000 
Waltham, MA 02451 
Toll free: 800-888-9264

Joseph Tse 
Fax: 781-890-9010
Mobile: 781-929-6699


Company Profile: Established in 1979, OT&T is a full-service agency specializing in corporate and university travel with focus on delivering the best in personalized service to its customers. The company’s international expertise and multilingual staff is renowned in the industry. OT&T Travel Management offers extensive experience with travel to all international destinations.

In addition to the negotiated discounts for both domestic and international travel, OT&T has significant cost savings consolidator airfares and group fares in particular to Asia, Europe, Middle East and Africa; specialties in Asia land arrangements and efficient China visa service are provided.

Besides being selected as an official travel vendor for many MASCO travel program members, OT&T also serves as a minority owned small business enterprise (certified MBE) with travel specialty in government sponsored research projects in compliance with the Fly America Act.


Company Focus: A full-service, high-touch travel management firm that provides cost effective travel management solutions with unmatched, personalized service.

MASCO Partner since: 2001
Protravel International
200 Highland Ave
Needham, MA 02494

Josh Tobin
Sales Manager

Helene Sotsky
Operations Manager

Company Profile: Women-led business serving Boston area institutions for over 30 years. 22 locations in United States and the U.K. with dedicated MASCO agents, all with over 20 years of expertise (no call centers). Protravel International offers discounts with many airlines, hotel properties, and car and rail providers worldwide: 24/7 toll-free availability from over 60 countries. Additional services include risk management programs, state-of-the-art management reporting, online booking systems, international rate desks and consolidators, and meeting, group and conference division.




Company Focus:  Full service travel management company, focusing on customized solutions in creating efficiencies and savings for group & athletic travel needs.

MASCO Partner since:  1990

Short’s Travel Management
1203 West Ridgeway Ave
Waterloo, IA 50701

Megan Howard
1-800-678-7766 Ext. 2730

Company Profile: Nobody moves more athletic individuals, teams and groups than Short’s Travel Management. Short’s Travel is a privately owned corporation assisting travelers since 1946. Today we service hundreds of clients, providing them with great service and innovative tools to increase traveler satisfaction while saving company dollars.  Our services include: exclusive access to group airline desk, negotiated airline savings and discounts, VIP services, 24/7 assistance, mobile itinerary management, travel portal, traveler tracking & risk mitigation tools, designated agent teams with direct dial email and phone numbers, and annual business reviews showcasing savings and opportunities.  OUR MISSION: TO ENHANCE THE EXPERIENCE OF GETTING THERE, BEING THERE, AND COMING HOME.




Company Focus: A locally-owned and operated company specializing in domestic and international travel services. Committed agents, each with more than 20 years of experience, provide a level of travel management service that is a departure from the ordinary.

MASCO Partner since: 1985
The Travel Collaborative
625 Mt. Auburn Street, Suite 207
Cambridge, MA 02138-4555
617-497-8117 or 800-370-7400 x17
1st time callers: 617-497-8167

Betty Cotton, General Manager

Company Profile: Providing MASCO members with a team of sixteen agents with 20+ years experience. Superior buying power and preferred travel discounts ensure the lowest fares for all members. The Travel Collaborative provides 24/7 after-hours emergency services via a toll-free number, website-based booking tools that can be incorporated into your travel program, customized travel policy development and implementation including comprehensive travel management reports, and real-time online or hard copy.