We have received several pieces of feedback regarding our shuttles at Crosstown, so we wanted to reach out and clarify a few points.
The Crosstown Express is an express service to the LMA that originates at Crosstown. It is open to all MASCO members, including BWH, BCH, DF, and BIDMC, and everyone else associated with a MASCO institution. It departs at 5:35AM, 6:10AM, 6:45, 7:20, and 8:00AM from Crosstown at the bus slip directly adjacent to the Crosstown Lobby (The same location as the Partners Shuttles)
The JFK-Crosstown AM is a combined service to the LMA that originates at JFK. It too services Crosstown before travelling to the LMA via Francis St. It is open to all MASCO members, including BWH, BCH, DF, and BIDMC, and everyone else associated with a MASCO institution. It departs approximately every 7-10 minutes throughout the morning. It picks up directly across the street from the Crosstown Lobby, in the adjacent lane.
This picture indicates the two pickup locations, with the red circle indicating the Express pickup location, and the blue circle indicating the JFK-Crosstown pickup location.